We are committed with providing you the highest quality support. We provide e-mail
based support only so our products can be afforded by large number of developers.
If you are just evaluating our products feel free to contact us at support @ freezeprosoftware.com
Please remove spaces from the email address.
If you already own one of our products you have several options to access our excellent
support resources:
Include the following information in your support request:
- Your Serial number for the product you are using is
required to receive support. If using trial version please
indicate so.
- Name of the Product you are using.
- Version number.
- OS Platform (Windows 98, Windows 2000, Windows XP, Windows 2003, Windows Vista).
- Visual Studio.NET version (if applies to your problem).
- Description of the problem.
- Any necessary steps to reproduce the problem.
- Attach sample project if possible. This is extremely
helpful to help us reproduce the issue. Please do not send us the code in e-mail
as text rather create the project and send it.